Terms & Conditions

1. Introduction

These Terms & Conditions govern the use of this website and the services provided by S.E Cleaning Services.

By using this website or submitting an enquiry, you agree to these terms.

2. Services

S.E Cleaning Services provides domestic cleaning and deep cleaning services.

All services are subject to availability and confirmation.

Submitting a booking request or enquiry does not guarantee a confirmed booking.

3. Bookings & Availability

  • All bookings are subject to availability
  • Availability may vary by area and service
  • We reserve the right to accept or decline any booking request

Confirmed bookings will be agreed directly following enquiry or booking request.

4. Pricing

  • Prices displayed on the website are indicative and may vary
  • Final pricing is confirmed based on property size, condition, and requirements
  • Additional services may incur extra charges where agreed

5. Payment Terms

Unless otherwise agreed, payment is due on the day of the clean.

We reserve the right to:

  • Require payment in advance for certain services
  • Refuse or suspend services where payment has not been made

Accepted payment methods will be confirmed at the time of booking.

6. Cancellations & Changes

We require reasonable notice for cancellations or changes to bookings.

  • Cancellations with less than 24 hours notice may be subject to a charge
  • Missed appointments (where access is not provided) may be charged in full
  • We reserve the right to cancel or reschedule services due to unforeseen circumstances

7. Access to Property

Clients are responsible for ensuring safe and reasonable access to the property at the agreed time.

If access is not available:

  • The booking may be treated as a missed appointment
  • Charges may apply

8. Liability

We take reasonable care when providing our services. However:

  • We are not liable for pre-existing damage
  • We are not responsible for items that are not securely stored or disclosed as fragile
  • Any breakages or damage must be reported within 24 hours of service

Liability is limited to the value of the service provided unless otherwise required by law.

9. Website Use

All content on this website is for general information only.

We do not guarantee that:

  • The website will always be available
  • Information is always accurate, complete, or up to date

10. Privacy

Any personal information submitted through this website will be handled in accordance with our Privacy Policy.

11. Changes to Terms

We reserve the right to update these Terms & Conditions at any time.

12. Contact

If you have any questions, please contact:

S.E Cleaning Services
stacey@secleaningservice.co.uk
07471 100366